April 2013 
PWR's Ongoing Discussion and 
"Better Thinking About..." Webinar 
In This Issue
Better Thinking About...(BTA)
Future BTA Dates
Memories of Genichi Taguchi
Memories of Russ Ackoff
Meeting Notice Service
Thought of the Day
The Essential Deming
A Beginner's Guide to the Brain
Garden of Eden
Thought Leader - Peter Stonefield
OD Details
International Calling Options
Future OD Dates
Systems Thinking Newsletter
InThinking Roadmap Seminars and Workshops
4th Annual InThinking Roadmap Seminar Week
InThinking Together
Six Thinking Hats
Lateral Thinking
Managing Variation as a System
Kepner-Tregoe Problem Solving and Decision Making
The New Economics Study Session
Design of Experiments & Taguchi Methods -...An Overview
Aim and Stats  
Now in our fourteenth year of operation, the aim of the "OD" and "BTA" sessions is to continue to foster an appreciation of  InThinking
within an emerging network that is developing inside Pratt & Whitney Rocketdyne and beyond. Dates for future "OD" and "BTA" sessions along with additional "thinking" opportunities for 2013 can be found in this announcement.   
 
OD + BTA Stats


For an update on OD and BTA  statistics, this month's invitation is going out to 2000+ partners in the U.S., as well as fellow InThinking partners in Australia, Austria, Bosnia-Hercegovina, Brazil, Bulgaria, Canada, China, Chile, Dubai, Ethiopia, Finland, France, Germany, Hungary, India, Ireland, Italy, Japan, Kazakhstan, Kenya, Malaysia, Mexico, Netherlands, New Zealand, Portugal, Romania, Russia, Singapore, Slovakia, South Africa, South Korea, Sweden, Switzerland, Turkey,  the United Arab Emirates, and the U.K. Taken together, these individuals represent over 600 organizations in this list of nations, from elementary schools and senior high schools to colleges and universities, from one-person consulting firms to United Technologies, GM, IBM, General Electric, NASA,  Philips Electronics, and The Boeing Company.

Join Our Mailing List
Good morning from the west coast home of Pratt & Whitney Rocketdyne (PWR), located in Canoga Park, California, on the western end of the San Fernando Valley in greater Los Angeles.   Link here to find our latest "Smoke & Fire" video, recently approved for public release. The video shows our 11 successful launches in 2012.
 
In the spirit of fostering better thinking about thinking, here's an invitation to our fourth Ongoing Discussion (OD) of 2013 and our third "Better Thinking About..." (BTA) webinar.  The OD sessions are set for April 25th and 26th, with Peter Stonefield leading us in a conversation on the topic of "The Leverage Point at the Heart of Systems Transformation."  Link here for the PARTICIPANT SURVEY and to receive the conference call information, plus a link to Peter's Thought Piece, once you complete the survey.  Find details on this Ongoing Discussion below
   
In our next BTA webinar, set for April 18th, Elaine Johnson will lead us in a focus on "Better Thinking About Our Brains."  Link here to register to attend our webinar with Elaine.   Details follow below.
  
In addition to these opportunities for both "in person" and "distance learning" participation, we are hosting our annual "InThinking Roadmap Week" during the week of October 21st, with an opportunity to attend the "InThinking Together," "Managing Variation as a System (MVS)," "Six Thinking Hats," as well as the "Organization Workshop."   Details follow below.   
  
Cheers...  
Bill Bellows  
Associate Fellow and Lead
InThinking Network
Pratt & Whitney Rocketdyne
Canoga Park, California

william.bellows@pwr.utc.com 

Welcome First Timers


Your names have been added to this announcement list by virtue of your attendance in our series of InThinking Roadmap seminars, workshops, and overviews within Pratt & Whitney Rocketdyne, or attendance at the annual In2:InThinking Network
Forum,
 through a personal request, from you or a friend.  Welcome to our thinking networks.

Click either link below to send me the name(s) and e-mail address(es) of anyone you would like to have added to this mailing list, or let me know if you would like to be removed.  Thanks!!! 

 

ADDITIONS               DELETIONS 

Better Thinking About...  Webinar Series

In February 2012, PWR's InThinking Network launched a monthly webinar series, titled "Better Thinking About..." It was designed with the aim of being connected to the many other activities of our InThinking Roadmap, to further enhance what we refer to as "better thinking about thinking."  As with all continuous improvement efforts, the use of the term "better" does not imply what we're currently doing is "bad," "dumb," "unwise," or "thoughtless."   Rather, the notion of improvement implies that our efforts, processes, products, ideas, and thinking can be better and better yet again.  Whether or not improvement is worth the investment of resources will always be a worthwhile question to ask.   Such was the thinking behind launching this series and our theory is that this effort will be a worthwhile investment for our attendees and presenters, as well as organizers.
 
Elaine Johnson 













  

 

  
In our third session of 2013, Elaine Johnson, from Lake Oswego, Oregon, will present on Thursday, April 18th, from 11:30-1pm PT, on the topic of "Better Thinking About Our Brains."  Specifically, her focus this year is "The  Brain and W. Edwards Deming: A Perfect Union."

Elaine provided this explanation for her webinar focus;

Recently, I noticed that people who study Deming were asking: "Are Dr. Deming's ideas especially compatible with the natural operation of the human brain?"

 

For fun, and despite the fact that my knowledge of Deming is tentative at best, I decided to address this question. Because the question is huge, I narrowed it to focus on what the brain says about such things as Deming's System of Profound Knowledge, PDSA, systems, motivation, competition, cooperation, and leadership. I relied heavily on Deming's Out of the Crisis (MIT,1982), The New Economics for Industry, Government, Education (MIT, 1993), and "The Aims of Education" (an address given at the dedication of Cedar Crest Academy, 1985), as well as on Tim Higgins course dealing with The New Economics and on a master class by Gipsy Ranney. Another valuable source was the recent book Working with the Grain: Uncommon Sense for Leaders (PMI, 2012) by Deming consultants Jan Gillette and Jane Seddon.   Peter Senge's "Problems with Today's Business," delivered at the "Systems Thinking and Dynamic Modeling Conference, at Babson College (2008) and Confronting Manageralism by Robert Locke and J.C. Spender (2011) also proved helpful. Anything I get right about Deming I owe to these sources. Anything I say that's wrong simply betrays my own ignorance. Remarks on the brain are grounded in several years of research summarized in my book A Beginner's Guide to the Brain (2012).  

 

As for her background, Elaine has given hundreds of lectures to audiences in Europe and the United States on what brain research means for individuals and organizations.  During her long career as an English professor, Johnson lectured to university classes about John Milton and William Shakespeare and spoke publicly to business leaders and educators about the findings of neuroscience. Today that pattern continues. She is an adjunct English professor who gives public lectures connecting brain research with such matters as relationships, morality, learning, and leadership. The recipient of an Outstanding Teaching Award from the University of Chicago, Johnson is a Woodrow Wilson Fellow and Honorary Fellow of Huron University College, Canada.   Link here to learn more about Elaine's background in brain research.   In all, Elaine was appeared as a presenter at the In2:InThinking Network's 2004, 2008, 2010, and 2011 Forums.   

 

Link here to register to attend our session with Elaine.  

Contact Elaine by e-mail at ebjelan@spiritone.com with questions for her before or after this webinar.   See the article about her latest book below.     

 

New participants in this webinar series are encouraged to perform an access test in advance of the scheduled webinar conference call.  Access instructions are provided in the registration survey.

 
Future Better Thinking About... Dates  

Mark your calendars - future Better Thinking About... webinars will be held on the following dates, from 11:30-1pm Pacific Time. Details for how to participate in this webinar series are provided upon registering using the participant survey for each event.


Date, Presenter, and Topic
May 9, Graham Rawlinson, Thinking
June 13, Emma Langman, Systems Thinking - Part 2
July 11, Ariane David, Positional and Non-Position Thinking 
Memories of Genichi Taguchi, 1924-2012
Profit to Society


Genichi Taguchi  


Genichi Taguchi, the father of "Taguchi Methods," (a subject matter coined by Don Clausing, termed Quality Engineering by Dr. Taguchi in his native Japan) died on Sunday, June 3rd.  

Beginning in the late 1980s, Dr. Taguchi traveled to the U.S. to consult with Xerox, where he met Don Clausing, and later AT&T's Bell Labs, where he mentored Madhav Phadke, who later authored Quality Engineering Using Robust Design.  In his last book, titled Taguchi's Quality Engineering Handbook and released in 2004, he and co-author Yuin Wu presented strategies and techniques for topics ranging from his Quality Loss Function to Robust Design, Parameter Design, Tolerance Design, Signal-to-Noise rations, On-Line Quality Control, and Mahalanobis Distance.   Over the last 20+ years, Dr. Taguchi served as the Executive Director of the American Supplier Institute, based in Dearborn, Michigan.

Dr. Taguchi visited PWR on three occasions, twice in 1994 and later in 1996.   His first two visits included lectures and application sessions ranging from materials processing to rocket engine design.   On his third visit, he was joined by Yuin Wu, who in 1986 was the first Taguchi Methods consultant in the U.S.   Together, they provided advice to PWR engineers on the how to apply the concept of robustness to the development of the RS-68 engine.

Among his many honors, Genichi Taguchi was awarded his first Deming Prize in Literature for his efforts to create and promote the use of a somewhat radical definition of quality.  Instead of the traditional mechanistic definition, based on the standard practice of assessing the quality of parts and processes and the ability to conform to requirements, Taguchi suggested a definition based on minimizing loss to others downstream.   Specifically, he defined quality as,

The minimum of loss imparted to society by a product after its shipment to the customer. 

In doing so, quality can also be defined in terms of relationships between parts, not in terms of the parts taken separately.  While they never met, such thinking aligns extremely well with the thinking of Russ Ackoff, who encouraged a shift from managing parts to managing the interactions between the parts.  

In receiving the Deming Prize in September 1960, statistician Donald Wheeler (see page v) reported that Genichi Taguchi provided the world with a new definition of quality,

On target with minimum variance 

Years later, in his 1986 book, Out of the Crisis, W. Edwards Deming defined Dr. Taguchi's Quality Loss Function as "a better view of the world."   His ideas have the ability to reduce loss to society, which is a profit for all.

Tributes to Dr. Taguchi can be posted online at this link
Memories of and from Russ Ackoff

Russ Ackoff at Pratt & Whitney Rocketdyne 


The one and only Russ Ackoff served as our "January" Ongoing Discussion Thought Leader on four occasions between 2006 and 2009.  In addition to these "visits" with us from his home in Bryn Mawr, Pennsylvania, he also traveled to Canoga Park every year, from 2003 through 2007, to deliver half-day and full-day lectures in our Leadership & Learning Center (picture above), as well as in Boeing's Conference Center in nearby Huntington Beach.  In doing so, he inspired us with his countless "systems" stories, from his chance visit to AT&T's Bell Labs to experience the account of the "overnight destruction of the Bell telephone system" (and his discovery of their use what came to be known as the Idealized Design process) to the tale of a cost-cutting paper company client, who continued to offer sales of a paltry amount (think "loss leader") of specialty photographic paper to Claire Booth Luce, whose husband's company, Time magazine, was their number 1 customer.  One of these stories, plus many more from his career in the U.S. Army, stationed in the South Pacific, to his lengthy career as a management consultant, is told by Russ in the first of two recent posthumous publications by Triarchy Press, titled Memories.  Follow this link for more details on this book, in addition to news of the second book, Differences That Make a Difference.  Here's a link for details on a special discount.

To view a video of John Pourdehnad's fond memories of Russ, follow this link on YouTube.

NEW - Link here to download a 90-page transcript of a video with Russ Ackoff and W. Edwards Deming.  The conversation took place in l992 and was edited and released as Volume 21 of The Deming Library series in l993.  It is called "A Theory of a System for Educators and Managers"  It is available from CC-M Productions and includes a second DVD with discussion/teaching guides for it and the rest of the Deming Library at The CC-M website at 

Meeting Notice Service - OD and BTA 

 

If you'd like to receive meeting notices on your Microsoft Outlook schedule for upcoming Ongoing Discussions and Better Thinking About... webinars, reply to Bill Bellows at william.bellows@pwr.utc.com and your name will be added to our announcement list.

Thought of the Day - Joel & Michelle Levey 

 

If you'd like to receive mindful "Thought of the Day" notices, reply to Joel and Michelle Levey at levey@wisdomatwork.com and your name will be added to their announcement list.  Joel and Michelle served as our Ongoing Discussion Thought Leaders in December 2008.   They also serve our community by presenting a 6-hour "Mindful Leadership" seminar at the In2:InThinking Network's annual Forum.  Join them in June.   Find details here.  

The Essential Deming

by W. Edwards Deming

 

The Essential Deming     


Under the editorial leadership of Joyce Orsini, The W. Edwards Deming Institute has recently released the latest book by Dr. Deming, titled "The Essential Deming."  According to Joyce, "This book is about Deming's theory of management, in his own words, gleaned from articles and papers he wrote, and speeches he gave at conferences and seminars -- little-distributed until now....I have reviewed the Deming Collection of materials in the Library of Congress Manuscript Division in Washington, DC, materials that Deming gave to me over the years, and copies of papers he handed out in classes, at various seminars, and that I have gathered from other sources.  I have also reviewed hundreds of hours of video and audio recordings of his lectures to students and at conferences....After skimming thousands of documents, I reviewed in detail some 850 articles, letters, papers, cases, lectures, speeches, and notes by Deming that contained potential material for this book.  I've selected about a hundred for inclusion in whole or in part for this book."
  
The material in this 313-page book is arranged in 8 chapters, with titles reflecting familiar themes,
  
1 - The World Is Being Ruined by Best Efforts
2 - Quality Is Made in the Boardroom
3 - By What Method?
4 - There Is No Such Thing as Instant Pudding
5 - A System Must Be Managed
6 - There Is No Substitute for Knowledge
7 - Management Is Prediction
8 - What Happened in Japan?
  
Link here to find The Essential Deming on Amazon, including a Kindle edition.

Link here to listen to an interview about this book with Joyce Orsini and Kevin Cahill, Executive Director of the W. Edwards Deming Institute.
A Beginner's Guide to the Brain
by Elaine Johnson 

Elaine Johnson's Brain book   

Elaine Johnson, our Thought Leader in March 2010 on the topic of "Understanding "Context" to Achieve Harmony in Organizations and on Earth", has released her most recent book, titled "A Beginner's Guide to the Brain: Major Discoveries That Will Change Your Life," available at this link.  This guide book builds upon the 1-day seminar she presented at the In2:InThinking Network's 2011 Forum, titled "An Introduction to the Human Brain: Understand Your Brain, Improve Your Life," with content ranging from Understanding Plasticity: How Experience Changes the Brain to How Relationships Forge the Brain to an appendix with a guide to Ways the Brain Learns Best.

As with her Forum session on the brain, Elaine's book addresses questions such as How does a brain-friendly leader behave?, What specific things can organizations do to strengthen brains, raise IQ, and generate creativity?, and How brain-friendly is the digital age?   
Menlo Labs' "Garden of Eden" in LA
 

Gardening for People and Planet 


Tracy Huston, our Ongoing Discussion Thought Leader in 2007 and again in 2009, with Dave Flanigan, has been putting her green thumb to work in Los Angeles, guided by her systemic thinking and joining minds and arms with Dave Flanigan to initiate an urban farming project that is serving 150 families a week (including 40+ within Pratt & Whitney Rocketdyne) with everything from carrots to chilies, employing at-risk youth in the San Fernando Valley, and providing free training for more than 75 employees.  In a recent visit to their North Hollywood farm (covered by local media, including the LA Daily News) on land provided by the Department of Water and Power, and a project funded by the city of Los Angeles, Tracy and Dave shared a vision of "an Eden in the middle of a city" and Mayor Antonio Villaraigosa imagined "what we could do if the city could now find more land."

While we wait for a return visit by Tracy and Dave as Ongoing Discussion Thought Leaders in 2011, link here for more about their recent book, Gardening for People and Planet.
Multi-Matrix: The Brain Game
 

Multi Matrix Brain Game


Leslie Peters, our March 2011 Thought Leader, led a session titled "Vision Dominates Thinking."   Link here to find the announcement.   Leslie followed her OD appearance with a presentation at the In2:InThinking Network's 2011 Forum on the same topic.   During her presentation (link here for details), she shared a "brain game," which is now available for purchase.  According to her website http://sensoryprocessingcourses.com, here are details on the game;

  

Develop the brain through integration of multiple senses within a 3-dimensional, motor challenge. The companion online, all-video course teaches you to improve key skills that are the foundation for reading and learning. "Brain Loads" combine multiple sensory systems to maximize brain development.

Designed by a developmental optometrist and director of a brain rehabilitation clinic, The Multi-Matrix Game assists children and adults with learning challenges, reading delays, attention disorders, and brain damage.

For more information, visit www.multimatrixgame.com

Thought Leader - Peter Stonefield

 

Pratt & Whitney Rocketdyne's InThinking Network welcomes Julie Francis, from Chicago, Illinois, to lead our fourth Ongoing Discussion of 2013 on April 25th and 26th (and our 160th session since we began in January 2000).   Peter has selected "The Leverage Point at the Heart of Systems Transformation"

 

 as his topic in his fourth time with us as a Thought Leader.      

      

In his latest Thought Piece, The Leverage Point at the Heart of Systems Transformation, Peter opens with these thoughts,

 
Some of the biggest challenges individuals, communities, organizations, nations and civilization face in today's rapidly converging world are ever increasing complexity, unproductive conflict, resistance to change and environmental sustainability.   In response, Systems Thinking is rapidly becoming the dominant intellectual framework for business consulting, organizational improvement, community development, environmental sustainability, educational improvement, health care, brain science, information technology, network theory and bio-informatics. The ascendance of Systems Thinking comes from research and a desire to more accurately understand the ever increasing complex challenges we are confronted with in a world where everything is connected. Utilizing the leverage point at the heart of human systems we can continuously improve interactions, keep conflict productive, innovate, decrease resistance to change and evolve consciousness to create a world that works for everyone.

 

He adds, 

 

 

The leverage point at the heart of systems transformation is the power to transcend paradigms or mental models. For example, many people today see all our natural resources as stocks to be converted for whatever people want or need. Unless we collectively transcend that paradigm we are in for an ecological and ultimately human disaster. Systems Thinking practitioners generally depend upon various forms of dialogue and thinking skills to gain awareness of mental models, learn as a team and transcend paradigms. There are also many critical and meta-cognitive thinking strategies that help people think about their thinking and deploy specific thinking skills in specific contexts.

 

Link here to download Peter's Thought Piece and learn more about his proposal for how to accelerate evolution through agile leadership.   Follow this link to Peter's website to learn more of his thinking. 

 

Biography

 

Peter Stonefield holds a B.S.E.E. , M.A. , Ph.D. and is President of Stonefield Learning Group. In this capacity, he serves as an executive and technical staff coach, consultant and trainer. He was an electronic engineer, marketing and sales executive for the Bunker-Ramo Corporation before becoming a psychologist. He taught graduate-level courses on Cognitive and Creative Process, Psychosynthesis and Counseling Psychology. He has successfully completed over 200 consulting engagements, created more than 20 different training and development programs and coached over 300 executives and engineers. Some of the training programs he developed are Managing Innovation, TQM, Agile Communications, Agile Leadership, Knowledge Management, Managing Change, Creative Thinking and Architecture for Teamwork.  His client list includes Apple Computer, Baxter Laboratories, Dow Chemical, Hewlett Packard, IBM, Intel, Stanford University , PPG, Sun Microsystems, U.S. Department of Labor, Department of Health and Human Services, Environmental Protection Agency and General Services Administration.   Peter's mission is to catalyze and accelerate the evolution of organizations and people.   

 

 

Contact Peter by e-mail at peter@slgllc.com with any

questions you would like to share with him in preparation for this OD session.

 

April 25-26 OD Details

  

Please join us for one or all of this month's first series of ODs. As always, you are invited to participate for as long, or as short, as you can in one or more of these sessions.  Note that the conversations vary from session to session, due to a variety of causes, such as who participates and what questions are asked.   This diversity is captured every month, as the calls are recorded and posted as mp3 files on a PWR OD website that is being created.

 

Option - Date/Time (Pacific Time);

1 - Thursday, April 25th - 12:00-1:00pm  

2 - Thursday, April 25th - 1:00-2:00pm  

3 - Friday, April 26th - 12:00-1:00pm 

4 - Friday, April 26th - 1:00-2:00pm   

 

The agenda for each option will be: 

Timing: Topic 
Opening 10 minutes: Call in & Introductions 
Next 45 minutes: Ongoing Discussion 
Last 5 minutes: Farewells and Close  

Please reply to this note by noon, Pacific Time on Wednesday, April
24th to confirm your plans to participate in one (or more) of these options. If you do plan to attend, please complete the OD PARTICIPATION SURVEY by using the link below...

PARTICIPANT SURVEY
   

 

Telecon lines (including a pass code and a security code) have been arranged for those who cannot join us in a conference room at our Canoga facility and are provided upon completion of the participant survey.

As always, please forward this announcement to anyone we missed who would also like to participate.

Regards...
Bill

International Participants

Our conference call sessions are toll-free within the U.S. and Canada.  Several international participants have been able to connect toll-free using Skype for a VOIP connection, which we now recommend to others calling in from outside (or inside) the U.S. and Canada. 
 
First, you'll need to establish a Skype account at www.skype.com
.  Once Skype is set up and functioning correctly the only thing that is different when connecting with our "InThinking Roadmap" conference call sessions ("OD" or "The New Economics Study Sessions") is the use of a pass code and security code.  For our "OD" sessions, these numbers are provided once the "participant survey" is completed.  For the "The New Economics Study Sessions," these numbers are provided in an email from Tim Higgins, who hosts these calls.  In either case, when prompted by Skype to enter these codes, use the keyboard not voice option and be sure to turn off the computer's microphone, otherwise the numeric keys don't function.  If the microphone is left on when the codes are entered, Skype's automated operator will reply with "number not recognized," as no number has been transmitted.   Also, please note that the "pound key" in the U.S. (#) translates to the "hash key" in the U.K.
 
New users of Skype are encouraged to perform a conference call test in advance of the scheduled "InThinking Roadmap" conference call.  Contact Bill Bellows to arrange for a test call. 
 
Future OD Dates  

Mark your calendars - future Ongoing Discussion sessions will be held on the following dates (subject to slight changes), from 12-1pm and 1-2pm Pacific Time.


Month, Dates, Thought Leader(s), Topics:  
May 20-21, John Carlisle, Topic to be determined
June 27-28, Thought Leader and Topic to be determined 
July 25-26, Ivan Rosenberg, Topic to be determined
August 27-28, Thought Leader and Topic to be determined 
September 26-27, Andrew McKeon, Sustainability

Note that the "OD" home page on the In2:InThinking Network web site is being moved to a PWR website.   Stay tuned for the new address.   
Systems Thinking Newsletter  

Available online for Pratt & Whitney Rocketdyne employees...
   


The Systems Thinker
 is an electronic newsletter made available monthly (on a subscription basis) by Pegasus Communications. Each issue provides articles and case studies on systems thinking concepts and is available only electronically (as a pdf file). Tools and techniques for use in the Learning Organization are regularly included in this valuable publication. Featured authors include thought leaders and consultants well known in organizational learning and change management circles.   

The current edition of the SYSTEMS THINKER, as well as archived issues from December 2002 through March 2013, is available for reading and printing by Pratt & Whitney Rocketdyne employees
here.

Network friends outside of Pratt & Whitney Rocketdyne can learn more about this newsletter AND read a variety of sample issues
and articles
online. Individual and site licenses are available.
 
InThinking Roadmap Seminars and Workshops 

  

The following in-house "InThinking Roadmap" seminars and workshops are open to employees of Pratt & Whitney Rocketdyne (PWR), as well as suppliers, customers, family members, and "Members of the Community."   "Members of the Community" are individuals who are involved full or part time, or in a volunteer capacity, in community related work. 

The schedule below includes the next available offerings for the listed seminars in Canoga Park, California.  Contact Bill Bellows to request additional information. 

 

Background information on PWR's InThinking Roadmap, in addition to seminar and workshop descriptions and upcoming schedules, are being added to a new PWR website, to be announced.   

 

Note that the dates listed below are subject to change.  All times listed are Pacific Time. 

4th Annual InThinking Roadmap Seminar Week (October 21-25)       


During the week of October 21st, PWR's InThinking Network will be hosting a week of activities from our InThinking Roadmap.  Such a design offers a convenient way for visiting attendees to attend a selection of our sessions during one trip to Los Angeles.   Current p
lans include the following day-by-day agenda;

 

Monday, October 21st

8:00-11:00am - Managing Variation as a System - Part 1

1:00-5:00 - InThinking Together - Part 1

  

Tuesday, October 22nd

8:00-11:30am - InThinking Together - Part 2 

1:00-5:00pm - Thinking Tools - Part 1 

 

Wednesday, October 23rd

8:00-11:00am - Managing Variation as a System - Part 2

1:00-5:00pm - Thinking Tools - Part 2  

  

Thursday, October 24th

8:00-11:00am - Managing Variation as a System - Part 3

1:00-5:00pm - OPEN

 

Friday, October 25th

8:00-11:30am - Organization Workshop - Part 1

1:00-5:00pm - Organization Workshop - Part 2

 

InThinking Together         

  

Description: This seminar explores the philosophies of a variety of management theorist, including but not limited to Russell Ackoff, W. Edwards Deming, Edward de Bono, Tom Johnson, and Genichi Taguchi, among many others; as they apply to the management of organizational resources, including ideas, innovation, knowledge, money, equipment, and space.  Among the topics of discussion will be the concepts of "better thinking about thinking" (InThinking) and "Purposeful Resource Management."  The seminar will introduce you to these ideas through a series of questions that are specially selected to create awareness of a new approach to working together, learning together, and thinking together. 

 

Registration Fee - there is NO fee to attend

 

Prerequisites - there are NO prerequisites

 

Format - two 4.5-hour sessions over two days, offered as an in-person event

 

Presented by: Bill Bellows

 

Schedule for InThinking Together classes in Canoga Park, CA for Pratt & Whitney Rocketdyne

 

Class #CP-2013-04

Part 1 - 25-Apr - 7:00-11:30am

Part 2 - 26-Apr - 7:00-11:30am
 

Class #CP-2013-05

Part 1 - 20-May - 7:00-11:30am

Part 2 - 21-May - 7:00-11:30am  

 

Class #CP-2013-06

Part 1 - 19-Jun - 9:00-12:00pm

Part 2 - 19-Jun - 1:15-4:15pm 


Register to attend InThinking Together   

Six Thinking Hats 

Description: This seminar is designed to present a more structured approach to thinking, for individuals and teams. We have developed many excellent thinking tools for argument and analysis. Our information technology methods are constantly improving. We have, however, developed few tools to deal with our ordinary everyday thinking - the sort of thinking we do in conversations and in meetings. What is needed is Parallel Thinking or Thinking Together, where each thinker puts forward his or her thoughts in parallel with the thoughts of others. The Six Thinking Hats method is a practical way of carrying out Parallel Thinking. This seminar explores Edward de Bono's concept of Six Thinking Hats as a way to unbundle thinking, separating out its different aspects. Use of the Six Thinking Hats can result in more productive meetings on the road to better resource management within a growing environment of "InThinking Together."

Registration Fee - there is no fee for PWR employees to attend.  For visitors, we charge $165, payable to Pratt & Whitney Rocketdyne.

Prerequisite - there are NO prerequisites 
 

Format - one 8-hour session offered over one day (or, two 4-hour sessions offered over two days), presented as an in-person event, or through web meeting for attendees within United Technologies.

  

Presented by: Tim Higgins    

 

Schedule for Six Thinking Hats classes in Canoga Park, CA for Pratt & Whitney Rocketdyne 

  

Classes for 2013 have not yet been scheduled.  

  

Lateral Thinking  

Description: This seminar provides participants with a number of deliberate, formal tools for creative thinking followed with opportunities to practice building usable skills. Seminar content is based on the work of Edward de Bono, an international authority on creative thinking and the direct teaching of thinking skills. Edward de Bono's Lateral Thinking tools are based directly on how the brain functions as a self-organizing information system. Here are some notes from Edward de Bono on the definition of Lateral Thinking:

1. You cannot dig a hole in a different place by digging the same hole deeper.
2. Lateral Thinking is for changing concepts and perceptions instead of trying harder with the same concepts and perceptions.
3. In self-organizing information systems, asymmetric patterns are formed.

Lateral Thinking is a method for cutting across from one pattern to another. This course develops skill in the use of the Lateral Thinking tools by means of practice exercises. Skills learned will build upon concepts covered in other classes on our InThinking Roadmap.

Registration Fee - there is no fee for PWR employees to attend.  For visitors, we charge $120, payable to Pratt & Whitney Rocketdyne.

Prerequisite - Six Thinking Hats  
Format - two 8-hour sessions, presented as an in-person event

Presented by: Tim Higgins

Schedule for Lateral Thinking classes in Canoga Park, CA for Pratt & Whitney Rocketdyne

Classes for 2013 have not yet been scheduled.  
Managing Variation as a System     

Description: This seminar continues to explore the prospects of better thinking as defined by the management and leadership philosophies of Russell Ackoff, W. Edwards Deming and Genichi Taguchi and other like-minded systemic thinkers. The topics of discussion will be "Resource Management" (the systemic application of resources, including activities without problems, but featuring opportunities for investment) and it's applicability to variation management and systems thinking. This seminar will introduce you to these ideas through a series of questions specially selected to reveal a refreshing perspective when managing variation as a system.

Registration Fee - there is NO fee for employees to attend.  Visitors are asked to bring a copy of the course textbook (Donald Wheeler's

Understanding Variation), which can be purchased online for as low as $25.  Follow this link to Amazon for one purchase option. 

 

Prerequisite - there are NO prerequisites  
 

Format - three 3-hour sessions over three days, presented as an in-person event

 

Presented by: Joe Onstott    

 

Schedule for Managing Variation as a System in Canoga Park, CA for Pratt & Whitney Rocketdyne  

 

Class #CP-2013-01 - 21-Oct, 23-Oct, and 24-Oct, from 8:00-11:00am  

 

Register to attend Managing Variation as a System

Kepner-Tregoe Problem Solving and Decision Making  

Description: The seminar presents more rational approaches to problem solving, decision making, and successful planning. The seminar content is based on the work of Charles Kepner and Ben Tregoe who studied the methodology of "successful" managers and concluded that better skills in problem solving, decision-making and planning were a key distinction.
  
Registration Fee - there is no fee for PWR employees to attend.  For visitors, we charge $330, payable to Pratt & Whitney Rocketdyne.

Prerequisite - there are NO prerequisites

Format - three 7-hour sessions over three weeks, presented as an in-person event

Presented by: Tim Higgins

Suggestion: If you are unable to attend all three sessions in a given monthly series, we encourage you to attend the first session and then attend the second and third in any order during a future monthly series.
 
Schedule for Kepner-Tregoe classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
 
Classes for 2013 have not yet been scheduled.    

Register to attend Kepner-Tregoe

The New Economics Study Session  

Description: A group of participants assembles, some in-person and some via teleconference, for this 14-hour series. Participants discuss W. Edwards Deming's last book, The New Economics, in which he introduced his concept of a "System of Profound Knowledge." The group reads specified chapters before each session and discusses the meaning and application of the ideas, as well as personal reactions to the ideas. Supplemental reading material become part of the conversations, as do reactions to video tapes of Dr. Deming.

Registration Fee - there is NO fee to attend.  In addition, this is a toll-free call from the United States and Canada.  International participants are welcome to join in as well, provided they do so at their own expense for the conference call.  
PWR attendees will be given copies of The New Economics.   Non-PWR attendees can purchase copies on Amazon at this link, with used copies selling for $15 and Kindle copies available for $15.95.

Prerequisite - there are NO prerequisites

Format - seven 2-hour sessions over three and a half weeks, presented as a teleconference event

Presented by: Tim Higgins 

 

Schedule for The New Economics Study Session

 

Class #CP-2013-02
 
To be determined 
 

Register to attend the TNE Study Session 

Design of Experiments & Taguchi Methods - An Overview


Description: This seminar introduces the fundamentals of both Design of Experiments (DOE) and Taguchi Methods and also serves to relate both bodies of knowledge to PWR's InThinking Network efforts.  This course is a condensed version of two extensive 40-hour Taguchi Methods seminars.   The shorter overview is designed to provide a strong foundation in the thinking and applicability of DOE and Taguchi Methods for both process and product improvement. 

 
Registration Fee - there is NO fee to attend
  
Prerequisite - there are NO prerequisites

Format - eight 2-hour sessions over four weeks, presented both as an in-person event and through web meeting for off-site participants, both inside and outside of United Technologies.

Presented by: Bill Bellows 


Schedule for Design of Experiments & Taguchi Methods - An Overview 
 
Classes for 2013 have not yet been scheduled.  

Register to attend the Design of Experiments & Taguchi Methods - An Overview   
PRATT & WHITNEY ROCKETDYNE | PO Box 7922 | Mail Code RLB-07 | Canoga Park | CA | 91309