Aim and Stats
Now in our twelfth year of operation, the aim of the "OD" sessions is to continue to foster an appreciation of InThinking within an emerging network that is developing inside Pratt & Whitney Rocketdyne and beyond. Dates for future "OD" sessions along with additional "thinking" opportunities for 2011 can be found in this announcement.
OD Stats
For an update on OD statistics, this month's invitation is going out to 5000+ partners in the U.S., as well as fellow inthinking partners in Australia, Austria, Bosnia-Hercegovina, Brazil, Bulgaria, Canada, China, Chile, Dubai, Ethiopia, Finland, France, Germany, Hungary, India, Iran, Ireland, Italy, Japan, Kenya, Malaysia, Mexico, Netherlands, New Zealand, Portugal, Romania, Russia, Singapore, Slovakia, South Africa, South Korea, Sweden, Switzerland, Turkey, the United Arab Emirates, and the U.K. Taken together, these individuals represent over 600 organizations in this list of nations, from elementary schools and senior high schools to colleges and universities, from one-person consulting firms to United Technologies, GM, IBM, General Electric, NASA, Philips Electronics, and The Boeing Company. Among this list of invitees, participation in June's first OD conference call with Phil Monroe
included 34 partners from across the US and UK, (in all, 181 have joined in so far in 2011, 520+ joined us in 2010, 450 in 2009, 394 in 2008, 342 in 2007, 444 in 2006, and 402 in 2005...ah, yes, variation exists).
And, yes, Grace, the diffusion process of connecting thought leaders continuuues...
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As we near the instantaneous end of spring (in the northern hemisphere) on June 21st, it's time for the June edition of our Ongoing Discussion, to be held on June 23rd and 24th. Our featured Thought Leader is Steven Ringelstein, who will share his views on the highly reflective question for any season, "What matters to you the most?"
Link here for his Thought Piece and here for the PARTICIPANT SURVEY. You will receive conference call information once you complete this survey. Find details on the Ongoing Discussion below.
Cheers...
Bill Bellows
Associate Fellow and Lead
InThinking Network
Pratt & Whitney Rocketdyne
Canoga Park, California
william.bellows@pwr.utc.com
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50 States and 16,000+ miles in a Year
The cover story of the October 2010 edition of Time magazine is titled, "An American Journey - 6,782 miles, 12 states, 24 days, 576 songs," a journey in pursuit of "the issues people are talking about." Meanwhile, the husband and wife team of Doug Adams and Deb Lewis, who joined us as Thought Leaders in July 2009 on the topic of Reconstruction in Iraq: An Extraordinary Opportunity to Expand One's Thinking on How We "Help" Others, are going further, much further, all in the spirit of "helping" focus "awareness and action" on the issues of U.S. veterans. With Doug on his bicycle and Deb and Daisy, their 10-year old Chihuahua, in the tour's motor coach, Simba, progress along their 50 state, 16,000+ mile "Duty, Honor, America Tour" can be tracked on their website as well as on Facebook. Look for Doug and Deb to share their stories with us, along the tour, as Thought Leaders in 2011. Until then, follow them on their blog sites ( Doug and Deb), as well as on Facebook and using Twitter for day-by-day updates. At last report, Deb and Doug were seen heading west on Route 21 in the cheese fondue (not to mention American football) capital of Wisconsin, just east of Fort McCoy, looking for Packer fans and friends they've not yet met, to share their vision with. |
| Memories of and from Russ Ackoff
The one and only Russ Ackoff served as our "January" Ongoing Discussion Thought Leader on four occasions between 2006 and 2009. In addition to these "visits" with us from his home in Bryn Mawr, Pennsylvania, he also traveled to Canoga Park every year, from 2003 through 2007, to deliver half-day and full-day lectures in our Leadership & Learning Center (picture above), as well as in Boeing's Conference Center in nearby Huntington Beach. In doing so, he inspired us with his countless "systems" stories, from his chance visit to AT&T's Bell Labs to experience the account of the "overnight destruction of the Bell telephone system" (and his discovery of their use what came to be known as the Idealized Design process) to the tale of a cost-cutting paper company client, who continued to offer sales of a paltry amount (think "loss leader") of specialty photographic paper to Claire Booth Luce, whose husband's company, Time magazine, was their number 1 customer. One of these stories, plus many more from his career in the U.S. Army, stationed in the South Pacific, to his lengthy career as a management consultant, is told by Russ in the first of two recent posthumous publications by Triarchy Press, titled Memories. Follow this link for more details on this book, in addition to news of the second book, Differences That Make a Difference. Here's a link for details on a special discount.
To view a video of John Pourdehnad's fond memories of Russ, follow this link on YouTube. |
| Menlo Labs' "Garden of Eden" in LA
Tracy Huston, our Ongoing Discussion Thought Leader in 2007 and again in 2009, with Dave Flanigan, has been putting her green thumb to work in Los Angeles, guided by her systemic thinking and joining minds and arms with Dave Flanigan to initiate an urban farming project that is serving 150 families a week (including 40+ within Pratt & Whitney Rocketdyne) with everything from carrots to chilies, employing at-risk youth in the San Fernando Valley, and providing free training for more than 75 employees. In a recent visit to their North Hollywood farm (covered by local media, including the LA Daily News) on land provided by the Department of Water and Power, and a project funded by the city of Los Angeles, Tracy and Dave shared a vision of "an Eden in the middle of a city" and Mayor Antonio Villaraigosa imagined "what we could do if the city could now find more land." While we wait for a return visit by Tracy and Dave as Ongoing Discussion Thought Leaders in 2011, link here for more about their recent book, Gardening for People and Planet. |
| Ken Hopper's Papers Donated to Drucker Institute
In December 2008, we hosted Kenneth ("Ken") and William ("Will") Hopper as Thought Leaders for an Ongoing Discussion. Find the announcement at December 2008 on the topic of their book, The Puritan Gift. In recent news from The Drucker Institute, the Kenneth Hopper Papers on Management will be added to the Institute's archives. According to the announcement;
Donated by Kenneth and Claire Hopper, the collection comprises his records from a long career in industrial management and consultancy in the U.K., the U.S., Ireland, Continental Europe and Japan. A major part of the collection includes original correspondence, manuals, memoirs and other documents related to the Civil Communications Section (CCS) under General MacArthur's command in Tokyo after World War II. These papers tell the story of how the Americans shared their industrial management know-how with some very able Japanese, eventually giving rise to the Asian Economic Miracle.
Find more details on the archives at this link. Follow this link to register to attend the donation ceremony at the Drucker Institute, set for June 23rd, from 3:00-6:30pm at 1021 North Dartmouth Avenue in Clarement.
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Multi-Matrix: The Brain Game
Leslie Peters, our March 2011 Thought Leader, led a session titled "Vision Dominates Thinking." Link here to find the announcement. Leslie followed her OD appearance with a presentation at the In2:InThinking Network's 2011 Forum on the same topic. During her presentation (link here for details), she shared a "brain game," which is now available for purchase. According to her website (http://sensoryprocessingcourses.com/), here are details on the game; Develop the brain through integration of multiple senses within a 3-dimensional, motor challenge. The companion online, all-video course teaches you to improve key skills that are the foundation for reading and learning. "Brain Loads" combine multiple sensory systems to maximize brain development.
Designed by a developmental optometrist and director of a brain rehabilitation clinic, The Multi-Matrix Game assists children and adults with learning challenges, reading delays, attention disorders, and brain damage.
For more information, visit www.multimatrixgame.com |
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Welcome First Timers
Your names have been added to this announcement list by virtue of your attendance in our series of InThinking Roadmap seminars, workshops, and overviews within Pratt & Whitney Rocketdyne, or attendance at the annual In2:InThinking Network Forum, through a personal request, from you or a friend. Welcome to our thinking networks.
Click either link below to send me the name(s) and e-mail address(es) of anyone you would like to have added to this mailing list, or let me know if you would like to be removed. Thanks!!!
ADDITIONS DELETIONS |
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Thought Leader - Steven Ringelstein
Pratt & Whitney Rocketdyne's InThinking Network welcomes Steven Ringelstein, from Scottsdale, Arizona, to lead our sixth Ongoing Discussion of 2011 on June 23rd and 24th (and our 138th session since we began in January 2000). Steven has selected "What matters to you the most?" as his topic in his first time with us as a Thought Leader.
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Unmistakably, what matters a great deal to Steven is what matters most to each of us. As a precursor to his Thought Piece, which can be found at this link, here's a preview from Steven of what keep's him ticking...
What matters to you the most? These six simple words create a profound question that can change your life. In the past decade I asked this question to hundreds of leaders of Fortune 500 companies, mid-size private firms and small businesses. I got many different answers but the most typical ones were "my family," "my kids," or "my company's success." The answer to this question will depend on who is being asked. If you ask Lady Gaga she might tell you, "My little monsters," referring to herself as "a freak, a maverick, a lost soul looking for peers." If you would have asked Mother Theresa what mattered to her the most she might have said, "The poor and the sick." Business leaders like Donald Trump might say making money or making deals, while others could name someone they love, a hobby or a sport.
What would you say? Granted, you might ask me to properly define the question. Does it mean what I think about what matters to me? Does it mean how I feel about what matters to me? Is "what matters to me" is about other people or what matters to me about myself?
I only know of few people who from very young age are clear about what matters to them. I think of a friend of mine who is a dancer. She knew she wanted to be one since she was 4 years old and that has been the core essence of her whole life. She said to me once, "Dancing to me is like breathing, I must express myself that way." To my dad who was an orphan, after a lifetime of exploring this question he became aware that oneness in the family with unconditional love and unconditional acceptance was what mattered to him the most. How about you?
In our discussion, we are not going to answer the question "what matters to you the most?" but we will explore the consciousness that is behind all that you and your organization do, all that you are and all that you are to become. You will be able to use this framework to assess your own decisions and choices along with those of your team. We will explore how you and your organizations are already invested with thoughts, emotions, time, money and relationships. I invite you to join me in this exploration of the mind and consciousness and engage in a dialog that will shed your light on the question "what matters to you the most?"
Please join us this month to ask Steven about what matters most to him and be prepared to share your reflections on his research.
Regards...
Bill Bellows
Biography As CEO of The Business Gym, a leadership development consulting firm, Steven brings over 30 years of experience in leadership of high performance teams. He is considered an expert in strategy development, creating high performance teams and shifting organizational culture. The Business Gym clients include highly technical and sophisticated management teams in the healthcare, aerospace, microchip, financial services and consumer products industries. Prior to The Business Gym Steven was a CEO at several high-tech manufacturing companies. Steven brings a wealth of know-how to manage an organization with limited resources and create remarkable results. His clients say that he is a unique consultant because he has the practical experience of walking in their shoes.
Although some people have joked that Steven is from Mars, he is first generation born in Israel. Following his military service in the Israeli Air Force he held diplomatic positions with Department of Defense in Washington D.C and New York City.
Steven holds an MBA and MIM from Thunderbird, the Garvin School of International Management. He has a BBA in International Marketing & Management from The City of New York University. He holds numerous other professional degrees and training.
Contact Steven by email at sr@stevenringelstein.com with any questions you would like to share with him in preparation for his OD session with us.
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OD Details
Please join us for one or all of the hours of this month's ODs. As always, you are invited to participate for as long, or as short, as you can in one or more of these sessions. Note that the conversations vary from session to session, due to a variety of causes, such as who participates and what questions are asked. This diversity is captured every month, as the calls are recorded and posted as mp3 files on a PWR OD website that is being created.
Option - Date/Time (Pacific Time), with Steven Ringelstein;
1 - Thursday, June 23rd - 12:00-1:00pm
2 - Thursday, June 23rd - 1:00-2:00pm
3 - Friday, June 24th - 12:00-1:00pm
4 - Friday, June 24th - 1:00-2:00pm
The agenda for each option will be:
Timing: Topic
Opening 10 minutes: Call in & Introductions
Next 45 minutes: Ongoing Discussion
Last 5 minutes: Farewells and Close
Please reply to this note by noon Pacific Time on Wednesday,
June 22nd to confirm your plans to participate in one (or more) of these options. If you do plan to attend, please complete the OD PARTICIPATION SURVEY by using the link below...
PARTICIPANT SURVEY
Those of you connecting in Canoga Park can join in at the Canoga facility on Thursday and Friday in the Leadership & Learning Center.
Telecon lines (including a pass code and a security code) have been arranged for those who cannot join us at our Canoga facility and are provided upon completion of the participant survey.
As always, please forward this announcement to anyone we missed who would also like to participate.
Regards...
Bill
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International Participants
Our conference call sessions are toll-free within the U.S. and Canada. Several international participants have been able to connect toll-free using Skype for a VOIP connection, which we now recommend to others calling in from outside the U.S. and Canada.
First, you'll need to establish a Skype account at www.skype.com. Once Skype is set up and functioning correctly the only thing that is different when connecting with our "InThinking Roadmap" conference call sessions ("OD" or "The New Economics Study Sessions") is the use of a pass code and security code. For our "OD" sessions, these numbers are provided once the "participant survey" is completed. For the "The New Economics Study Sessions," these numbers are provided in an email from Tim Higgins, who hosts these calls. In either case, when prompted by Skype to enter these codes, use the keyboard not voice option and be sure to turn off the computer's microphone, otherwise the numeric keys don't function. If the microphone is left on when the codes are entered, Skype's automated operator will reply with "number not recognized," as no number has been transmitted.
New users of Skype are encouraged to perform a conference call test in advance of the scheduled "InThinking Roadmap" conference call. Contact Bill Bellows to arrange for a test call. |
Future OD Dates
Mark your calendars - future Ongoing Discussion sessions will be held on the following dates (subject to slight changes), from 12-1pm and 1-2pm Pacific Time.
Month, Dates and Thought Leader(s):
July 25-26, Anthony Duigan
August 25-26, Bill Bellows and Ariane David
September 26-27, David Wayne
October 20-21, Debbie Cook (InThinking Roadmap Seminar Week)
November 17-18, Graham Rawlinson
December 15-16, Deb Lewis & Doug Adams
January 26-27, Gipsie Ranney
February 23-24, Ilene Val-Essen
March 29-30, Pauline Arneberg
Note that the "OD" home page on the In2:InThinking Network web site is being moved to a PWR website. Stay tuned for the new address. |
Systems Thinking Newsletter
Available online for Pratt & Whitney Rocketdyne employees...
The Systems Thinker is an electronic newsletter made available monthly (on a subscription basis) by Pegasus Communications. Each issue provides articles and case studies on systems thinking concepts and is available only electronically (as a pdf file). Tools and techniques for use in the Learning Organization are regularly included in this valuable publication. Featured authors include thought leaders and consultants well known in organizational learning and change management circles.
The current edition of the SYSTEMS THINKER, as well as archived issues from December 2002 through June 2011, is available for reading and printing by Pratt & Whitney Rocketdyne employees here.
Network friends outside of Pratt & Whitney Rocketdyne can learn more about this newsletter AND read a variety of sample issues and articles online. Individual and site licenses are available. |
InThinking Roadmap Seminars and Workshops
The following in-house "InThinking Roadmap" seminars and workshops are open to employees of Pratt & Whitney Rocketdyne (PWR), as well as suppliers, customers, family members, and "Members of the Community." "Members of the Community" are individuals who are involved full or part time, or in a volunteer capacity, in community related work.
Background information on PWR's InThinking Roadmap, in addition to seminar and workshop descriptions and upcoming schedules, are being added to a new PWR website, to be announced. The schedule below includes the next available offerings for the listed seminars in Canoga Park, California. Contact Bill Bellows to request additional information.
Note that the dates listed below are subject to change. All times listed are Pacific Time. |
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2nd Annual InThinking Roadmap Seminar Week (October 17-21)
During the week of October 17th, PWR's InThinking Network will be hosting a week of activities from our InThinking Roadmap. Such a design offers a convenient way for visiting attendees to attend a selection of our sessions during one trip to Los Angeles. Plans include;
Monday, October 17th
8:00-11:00am - Managing Variation as a System - Part 1
12:30-5:30 - InThinking Together - Part 1
Tuesday, October 18th
7:00-11:30am - InThinking Together - Part 2
12:30-3:30pm - Six Thinking Hats - Part 1
Wednesday, October 19th
8:00-11:00am - Managing Variation as a System - Part 2
12:30-3:30pm - Six Thinking Hats - Part 2
Thursday, October 20th (revised)
8:00-11:00am - Managing Variation as a System - Part 3
12:00-2:00pm - Ongoing Discussion - Options 1 & 2
Friday, October 21st (revised)
8:00-11:00am - Resource Leadership - Part 2
12:00-2:00pm - Ongoing Discussion - Options 3 & 4
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InThinking Together (formerly "ET")
Description: This seminar explores the philosophies of a variety of management theorist, including but not limited to Russell Ackoff, W. Edwards Deming, Edward de Bono, Tom Johnson, and Genichi Taguchi, among many others; as they apply to the management of organizational resources, including ideas, innovation, knowledge, money, equipment, and space. Among the topics of discussion will be the concepts of "better thinking about thinking" (InThinking) and "Purposeful Resource Management." The seminar will introduce you to these ideas through a series of questions that are specially selected to create awareness of a new approach to working together, learning together, and thinking together.
Registration Fee - there is NO fee to attend
Prerequisites - there are NO prerequisites
Format - two 4.5-hour sessions over two days, offered as an in-person event
Presented by: Bill Bellows
Schedule for InThinking Together classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
Class #CP-2011-06
Part 1 - 23-Jun-11 - 7:00-11:30am
Part 2 - 24-Jun-11 - 7:00-11:30am
Class #CP-2011-07
Part 1 - 25-Jul-11 - 7:00-11:30am
Part 2 - 26-Jul-11 - 7:00-11:30am
Class #CP-2011-08
Part 1 - 25-Aug-11 - 7:00-11:30am
Part 2 - 26-Aug-11 - 7:00-11:30am
Class #CP-2011-09
Part 1 - 26-Sep-11 - 7:00-11:30am
Part 2 - 27-Sep-11 - 7:00-11:30am
Class #CP-2011-10 (InThinking Roadmap Seminar Week)
Part 1 - 17-Oct-11 - 12:30-5:00pm
Part 2 - 18-Oct-11 - 7:00-11:30am
Register to attend InThinking Together
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Six Thinking Hats
Description: This seminar is designed to present a more structured approach to thinking, for individuals and teams. We have developed many excellent thinking tools for argument and analysis. Our information technology methods are constantly improving. We have, however, developed few tools to deal with our ordinary everyday thinking - the sort of thinking we do in conversations and in meetings. What is needed is Parallel Thinking or Thinking Together, where each thinker puts forward his or her thoughts in parallel with the thoughts of others. The Six Thinking Hats method is a practical way of carrying out Parallel Thinking. This seminar explores Edward de Bono's concept of Six Thinking Hats as a way to unbundle thinking, separating out its different aspects. Use of the Six Thinking Hats can result in more productive meetings on the road to better resource management within a growing environment of "InThinking Together."
Registration Fee - there is no fee for PWR employees to attend. For visitors, we charge $165, payable to Pratt & Whitney Rocketdyne.
Prerequisite - there are NO prerequisites
Presented by: Tim Higgins
Schedule for Six Thinking Hats classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
Class #CP-2011-03
16-Aug-11 (7:00am-3:30pm)
Class #CP-2011-04 (InThinking Roadmap Seminar Week)
18-Oct-11 (11:30am-3:30pm)
19-Oct-11 (11:30am-3:30pm)
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Lateral Thinking
Description: This seminar provides participants with a number of deliberate, formal tools for creative thinking followed with opportunities to practice building usable skills. Seminar content is based on the work of Edward de Bono, an international authority on creative thinking and the direct teaching of thinking skills. Edward de Bono's Lateral Thinking tools are based directly on how the brain functions as a self-organizing information system. Here are some notes from Edward de Bono on the definition of Lateral Thinking:
1. You cannot dig a hole in a different place by digging the same hole deeper.
2. Lateral Thinking is for changing concepts and perceptions instead of trying harder with the same concepts and perceptions.
3. In self-organizing information systems, asymmetric patterns are formed.
Lateral Thinking is a method for cutting across from one pattern to another. This course develops skill in the use of the Lateral Thinking tools by means of practice exercises. Skills learned will build upon concepts covered in other classes on our InThinking Roadmap.
Registration Fee - there is no fee for PWR employees to attend. For visitors, we charge $120, payable to Pratt & Whitney Rocketdyne.
Prerequisite - Six Thinking Hats
Format - two 8-hour sessions, offered as an in-person event
Presented by: Tim Higgins
Schedule for Lateral Thinking classes in Canoga Park, CA for Pratt & Whitney Rocketdyne Class #CP-2011-02
1-Dec-11 and 8-Dec-11 7:00am-4:00pm
Register to attend Lateral Thinking |
Managing Variation as a System
Description: This seminar continues to explore the prospects of better thinking as defined by the management and leadership philosophies of Russell Ackoff, W. Edwards Deming and Genichi Taguchi and other like-minded systemic thinkers. The topics of discussion will be "Resource Management" (the systemic application of resources, including activities without problems, but featuring opportunities for investment) and it's applicability to variation management and systems thinking. This seminar will introduce you to these ideas through a series of questions specially selected to reveal a refreshing perspective when managing variation as a system.
Registration Fee - there is NO fee for employees to attend. Visitors are asked to bring a copy of the course textbook (Donald Wheeler's
Understanding Variation), which can be purchased online for as low as $25. Follow this link to Amazon for one purchase option.
Prerequisite - there are NO prerequisites
Format - three 3-hour sessions over three days, offered as an in-person event
Presented by: Joe Onstott
Class #CP-2011-01 (InThinking Roadmap Seminar Week)17-Oct-11, 19-Oct-11, 20-Oct-11 8:00-11:00am
Register to attend Managing Variation as a System
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Resource Leadership - Part 2
Description: This 2-part seminar explores the prospects of better thinking as defined by the management and leadership philosophies of W. Edwards Deming, Genichi Taguchi, Russell Ackoff, Tom Johnson, and others. Among the topics of discussion will be the "resource management" and it's applicability to variation management, systems thinking, and working together. Blue Pen Companies represent environments of growing levels of team work, wherein "acting locally and thinking globally" is more than a thoughtful expression. By contrast to Red Pen Companies, where team work inevitably translates to "local sub-optimization", Blue Pen Companies offer the prospect of "working together through thinking together." The seminar will introduce you to these ideas through two experiential sessions which were designed to allow participants to "feel the difference" between Red Pen and Blue Pen Companies.
Registration Fee - there is NO fee for to attend.
Format - part 2 is presented in one 3-hour session
Presented by: Joe Onstott, Tim Higgins, and Bill Bellows
Class #CP-2011-01 (InThinking Roadmap Seminar Week)
21-Oct-11 8:00-11:00am
Register to attend Resource Leadership
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Kepner-Tregoe Problem Solving and Decision Making
Description: The seminar presents more rational approaches to problem solving, decision making, and successful planning. The seminar content is based on the work of Charles Kepner and Ben Tregoe who studied the methodology of "successful" managers and concluded that better skills in problem solving, decision-making and planning were a key distinction.
Registration Fee - there is no fee for PWR employees to attend. For visitors, we charge $330, payable to Pratt & Whitney Rocketdyne.
Prerequisite - there are NO prerequisites
Format - three 7-hour sessions over three weeks, offered as an in-person event
Presented by: Tim Higgins
Suggestion: If you are unable to attend all three sessions in a given monthly series, we encourage you to attend the first session and then attend the second and third in any order during a future monthly series.
Schedule for Kepner-Tregoe classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
Class #CP-2011-02
13-Sep-11, 20-Sep-11, and 27-Sep-11 7:00am-4:00pm
Register to attend Kepner-Tregoe |
The New Economics Study Session
Description: A group of participants assembles, some in-person and some via teleconference, for this 14-hour series. Participants discuss W. Edwards Deming's last book, The New Economics, in which he introduced his concept of a "System of Profound Knowledge." The group reads specified chapters before each session and discusses the meaning and application of the ideas, as well as personal reactions to the ideas. Supplemental reading material become part of the conversations, as do reactions to video tapes of Dr. Deming.
Registration Fee - there is NO fee to attend. In addition, this is a toll-free call from the United States and Canada. International participants are welcome to join in as well, provided they do so at their own expense for the conference call.
Prerequisite - there are NO prerequisites
Format - seven 2-hour sessions over three and a half weeks, offered as a teleconference event
Presented by: Tim Higgins
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Design of Experiments & Taguchi Methods -An Overview
Description: This seminar introduces the fundamentals of both Design of Experiments (DOE) and Taguchi Methods and also serves to relate both bodies of knowledge to PWR's InThinking Network efforts. This course is a condensed version of two extensive 40-hour Taguchi Methods seminars. The shorter overview is designed to provide a strong foundation in the thinking and applicability of DOE and Taguchi Methods for both process and product improvement.
Registration Fee - there is NO fee to attend Prerequisite - there are NO prerequisites
Format - eight 2-hour sessions over four weeks, offered as an in-person event
Presented by: Bill Bellows
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