Enterprise Thinking Network - logo
January 2009
Ongoing Discussion Announcement

In This Issue
Welcome First Timers
Thought Leader - Russell Ackoff
OD Details
Future OD Dates
Systems Thinking Newsletter
Thinking Roadmap Seminars and Workshops
Second Annual Sheldon Rovin Lecture
Enterprise Thinking
Six Thinking Hats
Managing Variation as a System
Kepner-Tregoe Problem Solving and Decision Making
The New Economcs Study Session
Aim and Stats

Now in our tenth year of operation, the aim of the "OD" sessions is to continue to foster an appreciation of Enterprise Thinking, as well as inthinking, within an emerging thinking network that is developing inside Pratt & Whitney Rocketdyne and beyond. Dates for future "OD" sessions along with additional "thinking" opportunities for 2008 can be found in this announcement.

OD Stats

For an update on OD statistics, this month's invitation is going out to 5000+ partners in the U.S., as well as fellow inthinking partners in Australia, Austria, Bosnia-Hercegovina, Brazil, Bulgaria, Canada, China, Dubai, Ethiopia, Finland, France, Germany, Hungary, India, Iran, Ireland, Italy, Japan, Kenya, Malaysia, Mexico, Netherlands, New Zealand, Romania, Russia, Singapore, Slovakia, South Africa, South Korea, Sweden, Switzerland, Turkey,  the United Arab Emirates, and the U.K. Taken together, these individuals represent over 600 organizations in this list of nations, from elementary schools and senior high schools to colleges and universities, from one-person consulting firms to United Technologies, GM, IBM, General Electric, NASA, and Philips Electronics. Among this list of invitees, participation  December's OD conference call with George Roth (not yet available for download in Mp3 format) 
included 25 partners from across the US and UK (394 joined in throughout 2008, 342 joined in for all of 2007, 444 partners joined us throughout 2006, and 402 thinking partners joined us throughout 2005).

Yes, Grace, the diffusion process of connecting thought leaders continuuues...

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Good morning from the west coast home of Pratt & Whitney Rocketdyne, located in Canoga Park, California, on the western end of the San Fernando Valley in greater Los Angeles.

As we begin 2009, with our financial systems still in disarray and a new economic team in place in Washington, DC, these times demand "better thinking about systems, variation, people, and knowledge" to move ahead and not deeper into the pit.  Once again, let's do our part and come together for a few hours of "thinking together."  This month we feature Russ Ackoff as our Thought Leader on Thursday, January 29th and Friday, January 30th.  Details follows below.

Click here for the PARTICIPANT SURVEY for this month's OD and to receive the conference call information once you complete the survey.

Cheers...
Bill Bellows

Associate Technical Fellow and Lead
Enterprise Thinking Network
Pratt & Whitney Rocketdyne
Canoga Park, California
william.bellows@pwr.utc.com

Welcome First Timers

Your names have been added to this announcement list by virtue of your attendance in our series of Thinking Roadmap seminars, workshops, and overviews within Pratt & Whitney Rocketdyne, or attendance at the annual In2:InThinking Network Forum, or through a personal request, from you or a friend.  Welcome to our thinking networks.

Click either link below to send me the name(s) and email address(es) of anyone you would like to have added to this mailing list, or let me know if you would like to be removed.  Thanks!!! 

ADDITIONS               DELETIONS

Thought Leader - Russell Ackoff

Pratt & Whitney Rocketdyne's Enterprise Thinking Network welcomes Russell Ackoff to lead our first Ongoing Discussion of 2009 (and our 109th since January 2000) on January 29th and 30th.
 
Once again, it's hard to think of a better way for our Network members to begin a new year than a conversation with our good friend and teacher, the eminent Russell Ackoff. With a few weeks to go before his 90th birthday (which he shares with Abraham Lincoln on February 12th), Russ continues to write and speak on management, leadership, design, learning, and any other thing he chooses to address.  (The photo below was taken during one of his seven visits to Pratt & Whitney Rocketdyne between 2003 and 2007.)  He also continues to be engaged in community development efforts in the Mantua neighborhood of Philadelphia, where he and colleague Sheldon Rovin (our OD Thought Leader in February) continue to offer mentorship to local leaders.
 
Russell Ackoff                         
 
In 2006, for his first OD session, Russ chose "Thinking About the Future and Globalization" as his topic and Thought Piece. In 2007, the conversation focused on his so-called "f-Laws," the topic of his recently published book. In 2008, we chose to open the session to his broad range of interests, from systems thinking to operations research to f-Laws to Idealized Design, and much between and beyond.  An audiofile of this session can be found on the "OD" page of the In2:InThinking Network website.
 
In early December, I met with Russ at his home in Bryn Mawr, Pennsylvania.  Our topics of conversation ranged from the status of Anheuser-Busch, his long-time client (which was recently acquired by global brewer InBev) to the senate hearings featuring the CEO's of Ford, GM, and Chrysler.  We also discussed presidential politics in the U.S. and the economic systems of capitalism, socialism, and communism.  On the latter, we focused on the immediate disdain in the U.S. for communism and socialism and the belief that capitalism is always the preferred economic solution, so much so that during World War II Russ said there was a general feeling (Edward de Bono's red hat, amongst his Six Thinking Hats) that the war effort should be run by GM, as their management system was so well admired.  How times have changed regarding general impressions of GM's management system.  But, red hats in the U.S., by and large, continue to express feelings of negativity towards communism and socialism and optimism towards capitalism, even as the U.S. government has entered the "free market" and become a business partner with GM and Chrysler, in addition to leading financial institutions.  As for "What's to be done about the auto industry?," blogger Dan La Botz has commented recently;
 
We should ask how our tax money might be best used in this situation to help working-class communities, to rebuild our national infrastructure, and to improve the environment.  What if we taxpayers said: It's our money being used for this bailout, so we want a voice and a vote in running these companies, not only to save workers' jobs and communities, but also to rebuild the country and to protect the world's environment?  What might that look like?
 
BNET blogger Sean Silverthorne adds; 
 
There is nothing new about government intervention in struggling industries: airlines, Silicon Valley, railroads, and the auto industry itself (remember the Chrysler bailout?) have all benefited by U.S. government intervention in times of crisis. Amtrak is owned by the government-run National Railroad Passenger Corp:  its preferred stock is held by the federal government, and its Board appointments are made by the U.S. President and confirmed by the Senate.
 
Meanwhile, outside of the automobile industry and the financial industry, Fast Company magazine suggests in a December 2008 cover story that socialism could be on the rebound in the U.S. after noting Cisco CEO John Chambers is flirting with it to foster better team work within this Silicon Valley redwood.  Several online responses to this cover piece suggests confusion between teamwork and socialism and Fast Company is baiting readers by suggesting that John Chambers is a socialist in disguise, which again prompts a red hat red scare.  Adds one, "you're either being disingenuous or naive" to state that John Chambers is promoting socialism.
 
Stepping back from a dominant red hat on communism, socialism, and capitalism, Russ and I agreed to use his 2009 "OD" session to explore these economic systems and their derivatives.  In the spirit of "better thinking about thinking," it would be helpful to explore these systems using de Bono's other thinking hats, specifically white (information), yellow (the logical positive), black (the logical negative), and green (alternatives), not to mention blue (which hat to use???).
 
For a white hat starting point, please review the definitions of communism, socialism, and capitalism. While links are offered here to Wikipedia, these are starting points, not "that's all there is, folks" points.  Next, to pique your interest, consider the following questions;
 
Does one size pair of shoes fit all?
Does one fighter aircraft fit all applications?
Does one flavor of wine fit all taste buds and meals?
Does one economic system (communism, socialism, and capitalism, or derivatives thereof) fit all situations?
Or, in each case above, does context matter?
 
For example, are state-sponsored institutions, such as UCLA and Michigan State University, poor solutions as an education system?  Or, should the U.S. military be privatized?  Moving to health care, are these services better provided to society by private (think Kaiser Permanente in the U.S. as an example) or public systems (think Finland and the U.K. for examples)?.  In the area of infrastructure, should the Golden Gate Bridge be privately owned?  BusinessWeek magazine explored the notion of private vs. public ownership of infrastructure in a 2007 cover story by Emily Thornton, who wrote "Why investors are clamoring to take over America's highways, bridges, and airports-and why the public should be nervous."  According to Thornton;
 
In the past year [2007], banks and private investment firms have fallen in love with public infrastructure. They're smitten by the rich cash flows that roads, bridges, airports, parking garages, and shipping ports generate-and the monopolistic advantages that keep those cash flows as steady as a beating heart. Firms are so enamored, in fact, that they're beginning to consider infrastructure a brand new asset class in itself.
 
She continues;
 
There's also reason to worry about the quality of service on deals that can span 100 years. The newly private toll roads are being managed well now, but owners could sell them to other parties that might not operate them as capably in the future. Already, the experience outside of toll roads has been mixed: The Atlanta city water system, for example, was so poorly managed by private owners that the government reclaimed it.
After this extensive white hat introduction, here's a blue hat suggestion for how to prepare for Thursday and Friday;
 
Please consider using a yellow hat for 10 minutes to explore the benefits and feasibility of communism, socialism, and capitalism.  
 
Follow this with 10 minutes of black hat (weaknesses and disadvantages) of these three systems.
 
Next, using the green hat, consider alternative systems for 10 minutes.
 
In joining with Russ, be ready to for a mindful conversation that delves into the appropriate roles for private and public ownership of land, labor, and capital, all in the spirit of fostering "better thinking about thinking."  As Russ will ask, "What might be the appropriate criteria for ownership?"
 
In addition to the internet links provided, Russ offers a Thought Piece titled "Beyond Capitalism and Socialism" (posted on the In2:InThinking Network's OD page) to read in preparation for this month's session.  While visiting the site, consider updating your screensaver with a version created in 2008 in honor of Russ.  In it, find pictures from across our member Network joined with quotations from Russ.
 
Contact Russ by email (rlackoff@aol.com)
with any questions you would like to share with him in preparation for his OD session with us. 
OD Details

Please join us for one or all of the hours of this month's OD. As always, you are invited to participate for as long, or as short, as you can in one or both of these sessions...

Option Time (Pacific Time)
1 - Thursday, January 29th - 12:00-1:00pm
2 - Thursday, January 29th - 1:00-2:00pm
3 - Friday, January 30th - 12:00-1:00pm
4 - Friday, January 30th - 1:00-2:00pm 
The agenda for each option will be:
Timing: Topic
Opening 10 minutes: Call in & Introductions
Next 45 minutes: Ongoing Discussion
Last 5 minutes: Farewells and Close

Please reply to this note by noon Pacific Time on Wednesday, January 28th to confirm your plans to participate in one (or more) of these options. If you do plan to attend, please complete the OD PARTICIPATION SURVEY by using the link below...

PARTICIPANT SURVEY


Those of you connecting in Canoga Park can join in from conference rooms 205 and 206 in building 1 at Canoga. Telecon lines (including a pass code and a security code) have been arranged for those who cannot join us at Canoga and are provided upon completion of the participant survey.

As always, please forward this announcement to anyone we missed who would also like to participate.

Regards...
Bill
Future OD Dates

Mark your calendars - future Ongoing Discussion sessions will be held on the following dates, from 12-1pm and 1-2pm Pacific Time.


Month, Dates and Thought Leader(s)
February 26-27, Sheldon Rovin
March 19-20, John Pourdehnad
April 16-17, Peter Stonefield

Follow this link to find our current list of Thought Leaders for all of 2009, as well as announcements for Thought Leaders in 2005, 2006, 2007, and 2008.
Systems Thinking Newsletter

Now available online for Pratt & Whitney Rocketdyne employees...

The Systems Thinker is an electronic newsletter made available monthly (on a subscription basis) by Pegasus Communications. Each issue provides articles and case studies on systems thinking concepts and is available only electronically (as a .pdf file). Tools and techniques for use in the Learning Organization are regularly included in this valuable publication. Featured authors include thought leaders and consultants well known in organizational learning and change management circles.

The current edition of the SYSTEMS THINKER, as well as archived issues from December 2002 through December 2008, is available for reading and printing by Pratt & Whitney Rocketdyne employees here.

Network friends outside of Pratt & Whitney Rocketdyne can learn more about this newsletter AND read a variety of sample issues and articles online. Individual and site licenses are available.
 
Thinking Roadmap Seminars and Workshops

The following in-house "Thinking Roadmap" seminars and workshops are open to employees of Pratt & Whitney Rocketdyne (PWR), as well as suppliers, customers, family members, and "Members of the Community."   "Members of the community" are individuals who are involved full or part time, or in a volunteer capacity, in community related work.

Background information on PWR's Thinking Roadmap, in addition to seminar and workshop descriptions and upcoming schedules, can be found in a new addition to the In2:InThinking Network website at www.in2in.org/TR/.   Links to descriptions for each session are embedded in the titles below.

The schedule below includes the next available offerings for the listed seminars in Canoga Park, California.  Contact
Bill Bellows to request additonal information.

Note that the dates listed below are subject to change.  Follow this link to find the latest updates to our schedule.
Sheldon Rovin - Second Annual Lecture 
Shel Rovin
February OD Thought Leader will visit Pratt & Whitney Rocketdyne in Canoga Park on Tuesday, March 3rd to deliver a 2-hour "Passport to Leadership" lecture on a topic yet to be defined, but sure to be of great interest to our community of readers.

Contact Bill Bellows by email if you are interested in attending or would like to know more once details are complete. 
Enterprise Thinking
Enterprise Thinking SeminarRegistration Fee - there is NO fee to attend

Prerequisites - there are NO prerequisites

Format - two 4.5-hour sessions over two days, offered as an in-person event

Presented by: Bill Bellows

Schedule for Enterprise Thinking classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
 
Class #CP-597
Part 1 - 26-Feb-09 - 7:00-11:30am
Part 2 - 27-Feb-09 - 7:00-11:30am
 
Class #CP-599
Part 1 - 19-Mar-09 - 7:00-11:30am
Part 2 - 20-Mar-09 - 7:00-11:30am

Class #CP-597
Part 1 - 27-Apr-09 - 12:30-5:00pm
Part 2 - 28-Apr-09 - 8:30-1:00pm 

Register to attend Enterprise Thinking

Six Thinking Hats
Six Thinking Hats
Registration Fee - there is no fee for PWR employees to attend.  For visitors, we charge $165, payable to Pratt & Whitney Rocketdyne.

Prerequisite - attended Enterprise Thinking within the past 12 to 14 months

Format - one 8-hour session, offered as an in-person event

Presented by: Tim Higgins

Schedule for Six Thinking Hats classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
 
Next class not scheduled
 
Contact Bill Bellows to attend the next Six Thinking Hats seminar
Lateral Thinking
Lateral Thinking SeminarRegistration Fee - there is no fee for PWR employees to attend.  For visitors, we charge $120, payable to Pratt & Whitney Rocketdyne.

Prerequisite - attended Enterprise Thinking within the past 12 to 14 months

Format - two 8-hour sessions, offered as an in-person event

Presented by: Tim Higgins

Schedule for Lateral Thinking classes in Canoga Park, CA for Pratt & Whitney Rocketdyne 

Next class not scheduled
  

Contact Bill Bellows to attend the next Lateral Thinking seminar 
Managing Variation as a System
Managing Variation as a System Registration Fee - there is NO fee for employees to attend.  Visitors are asked to bring a copy of the course textbook (Donald Wheeler's Understanding Variation), which can be purchased online for as low as $25.  Follow this link to Amazon for one purchase option.

Prerequisite - there are NO prerequisites

Format - three 3-hour sessions over three days, offered as an in-person event

Presented by: Joe Onstott

Schedule for Managing Variation as a System classes in Canoga Park, CA for Pratt & Whitney Rocketdyne

Next class not scheduled

Kepner-Tregoe Problem Solving and Decision Making
Kepner-Tregoe Registration Fee - there is no fee for PWR employees to attend.  For visitors, we charge $330, payable to Pratt & Whitney Rocketdyne.

Prerequisite - attended Enterprise Thinking within the past 12 to 14 months

Format - three 7-hour sessions over three weeks, offered as an in-person event

Presented by: Tim Higgins

Suggestion: If you are unable to attend all three sessions in a given monthly series, we encourage you to attend the first session and then attend the second and third in any order during a future monthly series.

Schedule for Kepner-Tregoe classes in Canoga Park, CA for Pratt & Whitney Rocketdyne
 
Next class not scheduled

Contact Bill Bellows to attend the next Kepner-Tregoe seminar

The New Economics Study Session
The New Economics Registration Fee - there is NO fee to attend.  A copy of The New Economics is provided to each participant.  In addition, this is a toll-free call from the United States and Canada.  International participants are welcome to join in as well, provided they do so at their own expense for the conference call.


Prerequisite - there are NO prerequisites

Format - seven 2-hour sessions over three and a half weeks, offered as a teleconference event

Presented by: Tim Higgins
 
Schedule for The New Economics Study Session
 
Next class not scheduled

Contact Bill Bellows to attend the TNE Study Session
 
Enterprise Thinking Network | c/o Bill Bellows | Pratt & Whitney Rocketdyne | PO Box 7922, Mail Code RAA14 | Canoga Park | CA | 91309