Seminar Title: Kepner-Tregoe Problem Solving and Decision Making

Length: 24 hours

Format: three 7-hour sessions, meeting once a week over three weeks, presented as an in-person event

Maximum Class Size: 25 attendees

Presented by:Tim Higgins (contact info below)

Registration Fee: there is a $330 fee to attend, payable to Pratt & Whitney Rocketdyne

Prerequisites: attend Enterprise Thinking within the past 12 to 14 months

Description: The objective of this seminar is to present more rational approaches to problem solving, decision making, and sucessful planning. The seminar content is based on the work of Charles Kepner and Ben Tregoe who studied the methodology of "successful" managers and concluded that better skills in problem solving, decision-making and planning were a key distinction.

Target Audience: Members of management, individual contributors, suppliers and customers who provide leadership to problem solving, decision making and planning activities.

Organization Issues: Proficiency in problem solving, decision making, and planning are fundamental to the systemic delivery of better products and processes in a more timely manner.

Objectives: At the completion of this seminar, participants should have the ability to better identify problem solving, decision making and planning "situations" and be able to address them in a more rational manner so that they can execute these tasks more efficiently.

Contact: Tim can be reached by e-mail at timothy.higgins@pwr.utc.com for additional information about this seminar.